Patient Care Coordinator

2 weeks ago


Peekskill, New York, United States Sun River Health Full time
Job Description

Sun River Health is a network of Federally Qualified Health Centers providing comprehensive primary, dental, pediatric, OB-GYN, and behavioral health care to over 245,000 patients annually. We are seeking a full-time Patient Navigator to support our Peekskill, NY site.

Key Responsibilities
  • Consult with medical staff to link patients to services through the provision of ancillaries such as translation, transportation assistance, and application assistance.
  • Facilitate patient appointments within different departments of SRH and outside agencies, following SRH procedures for referring patients to different departments of SRH and outside agencies, utilizing SRH preferred provider lists.
  • Assist patients in overcoming obstacles that would prevent them from receiving needed referrals.
  • Responsible for facilitating patients to appropriate referred agencies, with specific focus on referrals to specialty care and public health insurance programs, as needed and appropriate; track progress in eCW and alert providers.
  • Answer patient questions to clarify provider instructions, procedures, and referral needs.
  • Responsible for transmitting all necessary clinical information available to specialist for referral; obtains consultant reports; obtains consent for release of information.
  • Review open referrals for upcoming medical appointments and provide to clinical team.
Requirements
  • High school diploma/GED
  • 2-4 years of work-related experience
  • Bilingual Spanish is preferred
About Sun River Health

Sun River Health is a network of over 40 Federally Qualified Health Centers providing primary, dental, pediatric, OB-GYN, and behavioral health care to over 245,000 patients annually. With a dedicated staff of 2,000 doctors, nurses, and healthcare professionals, we pride ourselves on delivering high-quality, affordable care to those who need it most.



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