Business Systems Analyst
1 week ago
The Business Systems Analyst will develop expertise in enterprise systems, design permissions structures and workflows to support business processes, and provide data-driven recommendations on optimizations and alignments between business and technical implementations.
This role requires strong communication skills to work with technical and non-technical users, as well as a curiosity to learn about systems and processes across the enterprise.
Key Responsibilities- Analyze and optimize existing workflow processes.
- Identify and propose potential system integrations and business process improvement opportunities.
- Recommend modern software solutions to replace legacy business processes or software.
- Gather requirements for application implementation and participate in vendor review processes.
- Support departmental systems and workflows, including HRIS, CRM, and IT Automation systems.
- Assist in the implementation of new systems, including process development and documentation.
- Oversee the use of technical tools and platforms to improve processes.
- Makes recommendations to solve business problems.
- Manage change control processes to support IT operations.
- Review organizational system health and operations, developing methodologies for auditing.
- Support organizational initiatives as a subject matter expert on related systems and processes.
- Bachelor's degree in information technology or related field.
- 3+ years of application management, project management, or process analytics experience.
- Excellent written and verbal communication skills.
- Able to use Microsoft tools, including Outlook, Word, PowerPoint, Excel, and Teams.
- Able to build strong working relationships and work in a collaborative manner.
- Able to meet deadlines and maintain accuracy in a dynamic environment.
- Able to lead, problem solve, and manage projects.
- Superior professionalism, discretion, and judgment.
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