Business Systems Analyst

3 days ago


Cleveland, Ohio, United States Cuyahoga County Juvenile Court Full time
Job Title: Business Systems Analyst

Job Summary: The Business Systems Analyst plays a critical role in bridging the gap between end-users and the IT Department. This position is responsible for coordinating and communicating with programmers to support the design, development, implementation, and modification of new or existing applications software.

Key Responsibilities:
  • Works with users and functional managers to design and develop system solutions to address business needs.
  • Assists with resolving problems with the current systems or developing proposed enhancements/improvements.
  • Interviews managers and users, identifies functional software needs, documents in such a way that the development team can understand the project requirements.
  • Conducts meetings with the development team to discuss the requirements and documents proposed solutions.
  • Serves as a liaison between internal teams and external clients.
  • Designs and implements technical trainings for managers and users.
  • Helps the development team in testing the solution implementation and helps the end users with the acceptance testing.
  • Communicates with end users to ensure projects are working effectively and problem-solves any issues or errors.
Requirements:
  • Bachelor's Degree in computer science, management information systems, mathematics, statistics, communications, project management, hard sciences, social sciences, or philosophy.
  • Three (3) years of experience in computer information systems, project management, gathering business requirements, implementing computer-related technologies, database analysis/design, web design, and/or software design.
Working Conditions:

Works in a general office setting with moderate noise levels.

Knowledge, Qualifications, Skills, and Abilities:

Requires the ability to gain deep, technical understandings of systems, design and implement process improvements, and possesses the soft skills necessary to influence a wide stakeholder base and execute successful change management.



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