Customer Service Representative

2 days ago


Normal, Illinois, United States LAND OF LINCOLN GOODWILL INDUSTRIES INC Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our retail team. As a key member of our operations, you will be responsible for providing exceptional service to customers, processing donations, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide excellent customer service, ensuring that customers have a positive experience in the store
  • Process donations, sorting and pricing items for resale
  • Maintain a clean and organized store environment, including sales floor and stockrooms
  • Operate cash registers and handle customer transactions accurately
  • Assist with merchandising, recovering, and stocking shelves as needed
Requirements
  • High school diploma or equivalent required; some college coursework preferred
  • Previous retail or customer service experience an asset
  • Ability to lift up to 50 pounds and stand for long periods
  • Excellent communication and interpersonal skills
  • Familiarity with basic math concepts and ability to handle cash accurately
Benefits
  • Competitive hourly rate: $15.00-$18.00 per hour (based on location and experience)
  • Ongoing training and development opportunities
  • A fun and dynamic work environment with a team-oriented culture
  • Opportunities for advancement and professional growth


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