Customer Service Liaison

4 days ago


Normal, Illinois, United States Aimbridge Hospitality Full time

Aimbridge Hospitality values the warm and personalized service of our Front Desk Agents. This role is a great opportunity for individuals who enjoy interacting with people from diverse backgrounds.

Salary: $25,000 - $35,000 per year, depending on experience.

About the Job:

As a Front Desk Agent, you will be responsible for providing exceptional customer service to all guests approaching the Front Desk. You will maintain the proper operation of the telephone switchboard, handle requests for information, mail, and messages, answer guest inquiries about hotel services and facilities, and ensure smooth check-in and check-out processes.

Key Responsibilities:

  • Greet and welcome all guests approaching the Front Desk
  • Maintain proper operation of the telephone switchboard
  • Handle requests for information, mail, and messages
  • Answer guest inquiries about hotel services and facilities
  • Ensure smooth check-in and check-out processes

What We Offer:

Aimbridge Hospitality is committed to providing our team members with opportunities for growth and development. We offer a competitive salary, comprehensive benefits package, and a positive work environment.



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