**General Manager

2 weeks ago


San Luis Obispo, California, United States Williams-Sonoma Inc. Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our retail store team. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Sales and Revenue Growth: Develop and implement strategies to increase sales and revenue, while maintaining a strong focus on customer satisfaction.
  • Team Leadership and Development: Recruit, train, and develop a high-performing team of sales associates, ensuring they have the skills and knowledge to deliver exceptional customer service.
  • Store Operations: Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and store maintenance.
  • Customer Experience: Ensure that every customer interaction is positive and memorable, resulting in repeat business and strong customer loyalty.
  • Performance Management: Conduct regular performance reviews, provide feedback, and develop action plans to improve performance and achieve goals.
Requirements
  • Proven Leadership Experience: A minimum of 4 years of experience in a leadership role, preferably in a retail or sales environment.
  • Strong Sales and Customer Service Skills: A proven track record of driving sales growth and delivering exceptional customer service.
  • Excellent Communication and Interpersonal Skills: Ability to communicate effectively with team members, customers, and other stakeholders.
  • Strategic Thinking and Problem-Solving: Ability to analyze problems, develop solutions, and implement strategies to achieve business objectives.
What We Offer
  • Competitive Salary and Benefits: A comprehensive compensation package, including a competitive salary, benefits, and opportunities for professional growth and development.
  • Opportunities for Advancement: A clear path for career advancement, with opportunities to take on new challenges and responsibilities.
  • Collaborative and Dynamic Work Environment: A supportive and dynamic work environment, with a team of talented and dedicated professionals.

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