Customer Service Representative

1 month ago


Katy, Texas, United States Mr Handyman Full time
About Mr. Handyman

Mr. Handyman is a leading provider of home repair and maintenance services, committed to delivering exceptional customer experiences and quality workmanship. We're seeking a highly organized and detail-oriented Office Professional to join our team.

Job Summary

We're looking for a skilled Office Professional to manage our lead management and scheduling processes, communicate with customers, and ensure seamless project execution. As a key member of our team, you'll be responsible for delivering an amazing customer experience, meeting quality and efficiency standards, and contributing to our company's growth and success.

Key Responsibilities
  • Lead management and scheduling: Coordinate with customers, Service Professionals, and internal teams to ensure timely and efficient project execution.
  • Customer communication: Respond to customer inquiries, provide estimates, and manage expectations to ensure a positive experience.
  • Follow-up and payment: Ensure timely follow-up on estimates, jobs completed, and payment collection.
  • Recommendations and expectations: Communicate with customers to guide them through their projects and manage their expectations.
Performance Metrics
  • Quality of work: Meet and exceed customer expectations at every touchpoint.
  • Customer satisfaction: Deliver an amazing customer experience and ensure high levels of satisfaction.
  • Efficiency: Complete tasks efficiently and effectively, meeting deadlines and quality standards.
Requirements
  • Culture alignment: Share our values and commitment to exceptional customer service.
  • Construction sales experience: Proven experience in sales or customer-facing roles, preferably in the construction or home services industry.
  • Rockstars only: We're looking for highly motivated and results-driven individuals who can thrive in a fast-paced environment.
  • Bought into the vision: Share our passion for delivering exceptional customer experiences and contributing to our company's growth and success.
What We Offer
  • Competitive pay: $35,000 to $45,000, depending on experience, plus bonuses.
  • 20+ hours a week guarantee: Seeking to develop a full-time position.
  • Work schedule: Monday to Friday.
  • PTO and holidays: Enjoy a healthy work-life balance.
  • Vision and dental: Comprehensive benefits package.
  • Retirement plan: Secure your financial future.
  • Life insurance: Peace of mind for you and your loved ones.


  • Katy, Texas, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a friendly and professional Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers, answering their questions, and resolving any issues they may have.Key...


  • Katy, Texas, United States 1st Franklin Financial Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at 1st Franklin Financial. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.Key Responsibilities:Provide top-notch customer...


  • Katy, Texas, United States Remedy Corporation Full time

    Customer Service Representative OpportunityThe Remedy Corporation is seeking dedicated and reliable Customer Service Representatives to work from home as independent contractors. This role involves handling inbound calls for various clients and assisting with general customer inquiries.Key Responsibilities:Handle inbound calls related to customer service,...


  • Katy, Texas, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Responsibilities:Assist customers with U-Haul...


  • Katy, Texas, United States Domino's Pizza LLC Full time

    Job Title: Customer Service Rep(08051)Job Summary:Domino's Pizza LLC is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, ensuring that their needs are met and exceeded. You will work closely with our store team to ensure that...


  • Katy, Texas, United States Kirsten and Associates Full time

    Job DescriptionThis is a remote position with Kirsten and Associates, a leading global cruise brand.We are seeking a skilled Customer Service Representative to handle inbound customer service and sales calls from Cruises Guests and travel agents.The ideal candidate will be knowledgeable, friendly, and eloquent in providing customer service, skilled and...


  • Katy, Texas, United States Inframark Full time

    Job Title: Bilingual Customer Service Representative IJob Summary:We are seeking a highly skilled and bilingual Customer Service Representative to join our team at Inframark. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through phone and in-person interactions. You will be the...


  • Katy, Texas, United States Domino's Pizza LLC Full time

    Job DescriptionAt Domino's Pizza LLC, we're looking for a Customer Service Representative to join our team. As a CSR, you'll be responsible for providing friendly, courteous, and professional interaction with customers. Your duties will include answering telephones, inputting orders accurately into our computer system, and maintaining a clean and organized...


  • Katy, Texas, United States SYUFY GROUP Full time

    Job SummaryVillaSport Athletic Club and Spa is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Member Services team, you will be responsible for providing exceptional service to our members, answering questions, and resolving issues in a timely and professional...


  • Katy, Texas, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Katy, Texas, United States Cabela's Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our CLUB program, you will be responsible for providing exceptional customer service, promoting the benefits of our CLUB membership, and executing operational and compliance programs.Key...


  • Katy, Texas, United States Cesar Saldivia - State Farm Agent Full time

    Customer Relations RepresentativeAre you a people person with a passion for helping others? Do you enjoy working in a fast-paced environment where no two days are ever the same? If so, we may have the perfect opportunity for you!Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations...


  • Katy, Texas, United States Cesar Saldivia - State Farm Agent Full time

    Customer Relations RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Customer Relations Representative for Cesar Saldivia - State Farm Agent, you will play a critical role in building and maintaining strong relationships with our clients.Key...


  • Katy, Texas, United States Domino's Franchise Full time

    Job OverviewAs a Customer Service Representative at Domino's Franchise, you will be responsible for providing exceptional customer service and support to our valued customers.Key ResponsibilitiesOperate all equipment and machinery safely and efficiently.Stock ingredients and supplies in a timely and organized manner.Prepare and serve food and beverages to...


  • Katy, Texas, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary:** We are seeking a highly skilled Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner. **Key...


  • Katy, Texas, United States NerdsToGo Full time

    We are seeking a highly skilled Customer Service Representative to join our team at NerdsToGo. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, addressing their technical issues, and ensuring their complete satisfaction.The ideal candidate will have a strong background in customer service,...


  • Katy, Texas, United States Domino's Pizza LLC Full time

    Job Summary:At Domino's Pizza LLC, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide friendly, courteous, and professional...


  • Katy, Texas, United States Bass Pro Shops Full time

    Customer Service Associate Role at Bass Pro ShopsAs a valued member of our team, you will be responsible for ensuring a positive shopping experience for our customers. Key responsibilities include:Key Responsibilities: Securing all firearms brought into the store with trigger locks Checking in all vendor representatives and completing necessary visitor log...


  • Katy, Texas, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepJob Summary: We are seeking a friendly and courteous Customer Service Representative to join our team at Domino's Pizza LLC.Key Responsibilities:* Provide exceptional customer service to our valued customers* Answer telephones and input orders accurately into our computer system* Maintain a clean and organized workspace*...


  • Katy, Texas, United States Hanna Huang - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Hanna Huang State Farm Agent.Key ResponsibilitiesEstablish and maintain strong relationships with customers to ensure exceptional service and support.Provide accurate and timely information to customers regarding...