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Head of User Experience and Design

2 months ago

San Francisco, California, United States Code Ninjas of Houston, TX Full time
About the Role:

Code Ninjas of Houston, TX is seeking a highly skilled and experienced Director of Design and Innovation to lead our design team. As a key member of our leadership team, you will be responsible for developing and implementing our design strategy, leading a team of designers, and collaborating with cross-functional teams to deliver high-quality products and services.

Key Responsibilities:
  • Design Leadership: Develop and implement a design strategy that aligns with our company's mission and goals.
  • Team Management: Lead a team of designers, providing guidance, mentorship, and feedback to ensure they have the skills and resources needed to succeed.
  • Collaboration: Work closely with cross-functional teams, including product, engineering, and marketing, to ensure design solutions meet business needs.
  • Design Operations: Oversee the design process, ensuring efficiency, quality, and consistency.
  • Design Quality: Ensure design solutions meet our quality standards, are user-centered, and align with our brand.
  • Sustainable Discipline Culture: Foster a culture of psychological safety, healthy manager-employee relationships, and sustainable workloads.
Requirements:
  • 10+ years of experience in user experience-related work, including design and qualitative research.
  • 5+ years of experience managing teams.
  • 2+ years of experience managing managers, supporting and organizing people managers to support the design team as a whole.
  • Experience in UX-related cultivation and teaming work at an agency or similar organization.
  • Organizational design, strategy, and resourcing experience.
  • Decision-making and judgment skills, considering multiple perspectives and making calls that affect all.
  • Facilitating alignment skills, providing direction, facilitating alignment, and gaining commitment.
  • Experience running teams remotely, collaborating and facilitating discussions remotely.
  • A portfolio of relevant design work with strong examples of your work, design process, and role.
  • Familiarity with common industry design and collaboration tools.
  • Familiarity with agile, iterative software development practices.
  • Ability to work collaboratively within a multidisciplinary team.
Preferred Qualifications:
  • Personal experience with or professional experience working within the criminal-legal system, social safety net, or other mission-relevant government services.
  • Experience in civic service design, civic tech, or social impact design in the public sector.
  • Experience managing content designers or accessibility specialists.
  • Experience working with data scientists or quantitative research.
  • Leadership experience with diversity, equity, and inclusion initiatives.
  • Experience with both product development/digital delivery and design agency models.
  • Fluency in one or more languages other than English.
  • Experience working on design systems/UX library-related projects.
What We Offer:
  • Competitive salary range: $143,884 to $176,138 annually.
  • Benefits package, including medical, dental, and vision plans.
  • Retirement and 401(k) plans.
  • Professional development opportunities.
  • Flexible work arrangements, including remote work options.
  • Generous paid time off, including holidays and sick leave.
  • Competitive paid parental and family leave.
  • 4 weeks of paid sabbatical after 4 years of service.