Customer Service Advocate

5 days ago


Darien, Illinois, United States Staff My Agency Full time

We are seeking a highly skilled Customer Service Advocate to join our team at Staff My Agency. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our clients.

  • You will be the primary point of contact for customers, providing prompt and accurate responses to their inquiries and resolving any issues in a timely and professional manner.
  • Using your excellent communication skills, you will build strong relationships with customers and provide personalized service to meet their unique needs.
  • You will work closely with our team to ensure that all customer interactions are handled efficiently and effectively, and that our customers receive the highest level of service possible.
Requirements
  • Illinois Property & Casualty license (must be able to obtain)
  • Illinois Life & Health license (must be able to obtain)
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to assess customer needs and conduct effective interviews
  • Ability to effectively relate to a customer


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