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Restaurant Operations Manager

4 weeks ago

Ashland, Ohio, United States CheckersRally's Full time
Purpose of Your Work

At Checkers & Rally's, we strive to make a positive impact on our guests' lives by delivering exceptional service and quality food. As a Shift Manager, you will play a vital role in achieving this goal by managing successful shifts, driving sales and profits, and ensuring excellent guest and team service.

You will work closely with the General Manager to ensure the restaurant is operating efficiently and effectively, and that our guests receive a 1st Choice experience. This includes building sales and profits, escalating concerns or recommendations, and ensuring policy and procedures are being followed.

How You Make a Difference Every Day
  • Drive sales and profits by promoting guest satisfaction and managing restaurant operations
  • Escalate any concerns or recommendations with the restaurant, employees, or guests to the General Manager
  • Ensure policy and procedures are being followed on shifts
  • Train Team Members on Company operations, policies, and procedures, and guest service
  • Identify and respond to complaints and policy and procedures violations
  • Help ensure the restaurant is a safe, clean, and fun environment for our employees and guests
What's in It for You?

We offer a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package, including medical and dental plans, recognition programs, and opportunities for advancement.

Our team is committed to delivering Operations Excellence, Training and Development, Personal and Career Growth, and Benefits and Rewards. We believe in bringing out the best in our employees and providing them with the tools and resources they need to succeed.