Service Operations Manager
4 days ago
At General RV, we are seeking a skilled Service Operations Manager to oversee the daily operations of our service department. The ideal candidate will have a strong background in customer service and a proven track record of managing teams to achieve exceptional results.
Key Responsibilities:
- Manage and coordinate the service team to ensure timely and efficient completion of repairs and maintenance
- Develop and implement processes to improve customer satisfaction and loyalty
- Collaborate with the service manager to achieve departmental goals and objectives
- Train and coach service advisors to ensure they are knowledgeable and compliant with company standards
Requirements:
- 3+ years of experience in a customer-facing role, preferably in the automotive industry
- Proven track record of managing teams and achieving results
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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