Dunkin' Donuts Operations Manager
3 weeks ago
As a key member of the Dunkin' Donuts team, the Operations Manager plays a vital role in ensuring exceptional guest satisfaction and driving business success. This dynamic leader is responsible for overseeing daily restaurant operations, leading a high-performing team, and implementing strategies to improve sales, profitability, and customer experience.
Key Responsibilities:
- Lead by example, demonstrating exceptional guest service and empowering team members to do the same
- Develop and implement operational strategies to drive sales growth, improve profitability, and enhance customer satisfaction
- Monitor and adjust product offerings, inventory, and equipment to meet Dunkin' Donuts standards and optimize sales
- Ensure effective communication, teamwork, and problem-solving among team members to deliver exceptional guest experiences
- Conduct regular safety and security audits, maintaining a safe and secure environment for guests and team members
- Maintain accurate records, including cash handling, inventory management, and employee performance
- Collaborate with the management team to develop and implement marketing programs, promotions, and events
- Stay up-to-date on Dunkin' Donuts policies, procedures, and best practices, ensuring compliance and adherence
Requirements:
- Strong leadership and communication skills, with the ability to motivate and develop team members
- Excellent problem-solving and analytical skills, with the ability to drive results and improve processes
- Proven experience in restaurant operations, with a focus on guest satisfaction, sales growth, and profitability
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Strong attention to detail, with a focus on safety, security, and compliance
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
How to Apply:
Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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