Customer Service Manager II

4 weeks ago


Rockville, Virginia, United States Canteen Full time
Job Description

Canteen is a leading provider of food, service, and experience solutions to companies. We are seeking a Customer Service Manager II to join our team.

Key Responsibilities:

  • Responsible for site visits and client retention
  • Assist branches with grand openings
  • Ensure compliance with local and national account standards
  • Develop and implement action plans to improve sales and customer satisfaction
  • Coordinate efforts to improve customer retention and client experience
  • Build retail pricing opportunities and encourage repeat sales
  • Drive compliance to merchandising standards
  • Assess performance by location through audit reports

Requirements:

  • A Bachelor's degree is preferred
  • 3 years driving experience required
  • Valid Non-CDL Class C driver's license and good driving record
  • Preferred 1-2 years' experience in a customer service position
  • Route management, retail and merchandising experience is preferred

Benefits:

  • Medical, dental, and vision insurance
  • Life insurance and AD
  • Disability insurance
  • Retirement plan
  • Paid time off and holiday time off
  • Associate shopping program and health and wellness programs

Req ID: 1350461



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