Commercial Loan Specialist

1 month ago

Cleveland, Ohio, United States US Tech Solutions Full time
Job Title: Commercial Loan Specialist

Join US Tech Solutions as a Commercial Loan Specialist and be part of a dynamic team that provides top-notch talent on-demand and total workforce solutions. As a Commercial Loan Specialist, you will play a crucial role in supporting the growth and servicing of the commercial portfolio, while delivering exceptional customer service to internal and external customers.

Key Responsibilities:
  • Administer moderate procedures, analysis, tasks, and reporting for filing, recording, processing, servicing, recording, and/or organization of documentation associated with commercial loans.
  • Review and ensure proper documentation or procedures are used for complex activities and check the work of less experienced employees.
  • Identify and resolve moderate issues by following established guidelines and refer more complex problems to Senior Specialist or supervisor.
  • Provide service in relation to billing inquiries, service requests, suggestions, and complaints from customers.
  • Use independent thought to recommend and implement programs to solve complex issues, contribute to workflow or process change and redesign, and form a strong understanding of the specific product or process.
Requirements:
  • High School Diploma or equivalent work experience required. Bachelor's degree in Finance or Accounting preferred.
  • 2+ years of experience and a strong knowledge of commercial loan servicing.
  • Demonstrates solid understanding of accounting principles.
  • Familiarity with systems such as CLS/CL3 and LoanIQ (Experience not mandatory).
  • Proven excellent verbal/written communication and interpersonal skills.
  • Excellent judgement and decision-making skills, demonstrated leadership skills.
  • Strong analytical, research, and problem-resolution skills.
  • Comfortable navigating multiple computer systems and applications to utilize resources to draw conclusions & solve complex challenges.
  • Moderate knowledge of banking policies, procedures, government regulations.
  • Ability to perform complex scheduled and non-scheduled maintenance functions.
  • Excellent internal and external customer service skills and proven ability to diffuse difficult customer situations independently.
About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. We are an Equal Opportunity Employer and welcome applications from all qualified candidates.

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