Tire and Automotive Sales Leader

7 days ago


Cleveland, Ohio, United States Conrad's Tire Express and Total Car Care Full time
About the Role

We are seeking a dynamic and results-oriented Automotive Service Manager to join our team at Conrad's Tire Express and Total Car Care. As a key member of our service department, you will be responsible for leading a high-performing team, driving sales growth, and delivering exceptional customer service.

The estimated salary for this role is $70,000-$90,000 per year, depending on experience.

Key Responsibilities

Your key responsibilities will include:

  • Directing the service department to ensure that customers receive exceptional service and that our team delivers high-quality work.
  • Developing and implementing strategies to drive sales growth and improve customer satisfaction.
  • Maintaining accurate records, reports, and data to inform decision-making.
  • Leading, training, and developing your team members to achieve their full potential.
  • Analyzing and interpreting performance data to identify areas for improvement and implement changes to drive results.

You will also be responsible for handling customer complaints, employee conflicts, and daily operational problems in an even-tempered, fair, and consistent manner.



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