Service Team Lead

5 days ago


Roswell, New Mexico, United States Roswell Bicycles, Inc. Full time

We are seeking a highly motivated and experienced Bicycle Service Manager to join our team at Roswell Bicycles, Inc.

Job Description

In this role, you will be responsible for managing the Service Department, ensuring that every customer has an exceptional experience. You will oversee workflow, staff, and quality control, driving business growth and customer satisfaction.

The ideal candidate will possess strong leadership skills, excellent communication, and problem-solving abilities. They will be accountable for maintaining high-quality service standards, managing service costs, and staying up-to-date with industry trends.

A competitive salary of $45,000 per year is offered, with opportunities for commissions based on product sales.

Requirements:
  • 2+ years of experience in bicycle service department management
  • Proven track record of delivering exceptional customer service
  • Strong leadership and communication skills
  • Ability to manage budgets and optimize resource allocation
Benefits:
  • Competitive health insurance plan from GA Blue Cross Blue Shield
  • Paid vacation time and PTO
  • Simple IRA with employer match
  • Employee discounts on bicycles and products


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