Residential Service Director

6 days ago


Roswell, New Mexico, United States Fulkerson Plumbing and Air Conditioning Full time
Service Manager Job Description

Fulkerson Plumbing & AC is a leading provider of plumbing and air conditioning services in the region. We are seeking an experienced Service Manager to join our team and lead our residential service department.


Key Responsibilities:
  • Oversee the daily operations of the service team, including scheduling, inventory management, and customer service.
  • Develop and implement strategies to improve service delivery, reduce costs, and enhance customer satisfaction.
  • Mentor and train team members to ensure they have the necessary skills and knowledge to excel in their roles.
  • Build strong relationships with customers, vendors, and staff to promote a positive work environment and drive business growth.

Requirements:

To succeed in this role, you should have:

  • 5-10 years of experience in a service department, preferably in the HVAC industry.
  • Proven leadership and management skills, including the ability to hire, train, and develop team members.
  • Strong analytical and problem-solving skills, with the ability to interpret financial data and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, vendors, and staff.

Estimated Salary:

The estimated salary for this role is $38-$48 per hour, depending on experience.



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