Luxury Guest Experience Specialist

3 weeks ago


Sens, Bourgogne-Franche-Comté, United States Resorts World Las Vegas Full time

**Job Description:**

We are looking for a Luxury Guest Experience Specialist to join our team at Resorts World Las Vegas. The ideal candidate will have experience working in a large, luxury resort setting, be fluent in both English and Japanese, and possess excellent customer service skills.

This role involves managing all aspects of the guests visit, cultivating and identifying patrons with incremental spend, and interacting with players in person and via various communication channels.

**Required Skills and Qualifications:**

  • Fluent in both English and Japanese.
  • Ability to work varied shifts, including nights, weekends, and holidays.
  • Polished appearance and demeanor.
  • Excellent customer service skills.
  • Proficiency in Microsoft Office applications.

Estimated Salary: $65,000 - $85,000 per year.



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