Front Desk Coordinator

7 days ago


Gatlinburg TN, United States Towne Family of Companies Full time

Reservations and Guest Care

We are seeking a highly organized and detail-oriented individual to join our team as a Reservations and Guest Care Representative. In this role, you will be responsible for taking guest and owner reservations, ensuring accurate entry of information in our system, and following company sales models.

Key Responsibilities:

  • Take guest and owner reservations and ensure accurate entry of information in the system.
  • Assist guests on existing reservations.
  • Respond to and follow up on inquiries.
  • Communicate with guests over the phone and/or via email.
  • Answer phone calls in a professional manner.

Guest Care:

  • Respond to maintenance calls from guests.
  • Answer phone calls in a professional manner.
  • Handle guest and owner issues related to the cabins and their stay.

Physical Demands:

  • Express or exchange ideas by means of the spoken word via email and verbally.
  • Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time.
  • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
  • Subject to internal and external environmental conditions.

This role requires a high level of professionalism, attention to detail, and excellent communication skills. If you are a motivated and organized individual who is passionate about providing exceptional guest service, we encourage you to apply for this exciting opportunity.



  • Gatlinburg, United States TowneBank Full time

    Job Summary:As a Front Desk/Guest Arrival Coordinator, you will be responsible for providing exceptional customer service to our guests and owners. Your primary focus will be on taking reservations, ensuring accurate entry of information, and communicating with guests through various channels.Key Responsibilities:Manage guest and owner reservations, ensuring...

  • Front Desk Coordinator

    2 months ago


    Gatlinburg, Tennessee, United States Towne Family of Companies Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Towne Family of Companies. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key Responsibilities:Reservations and Guest Services: Manage guest and owner...


  • Gatlinburg, Tennessee, United States Towne Family of Companies Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Desk/Guest Arrival Coordinator to join our team at Venture Resorts. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing reservations, and ensuring a seamless arrival experience for our guests.Key...


  • Gatlinburg, United States Westgate Resorts & Spa Full time

    We are an organization that is built on the idea of service to others and on the idea of making dreams come true. You will lead our front desk team to ensure every guest's journey begins and ends with a positive and memorable impression of our resort Front Desk, Supervisor, Operations, Hotel

  • Front Desk Clerk

    4 weeks ago


    Gatlinburg, United States Hilton Grand Vacations Full time

    Are you ready to join a winning team and enjoy Day One Benefits, Daily Pay and unmatched perks? Look no further. Our fast-growing company values exceptional guest experiences, and we need you to be the heart of it all! As a Front Desk Agent at Bent C Front Desk, Clerk, Retail, Hotel, Team Member, Program

  • Front Desk Associate

    2 weeks ago


    Gatlinburg, Tennessee, United States Oaktenn Full time

    Front Desk AssociateWe are seeking a skilled and friendly Front Desk Associate to join our team at Appy Lodge. As a key member of our front office team, you will be responsible for delivering exceptional customer service, making reservations, and maintaining a clean and inviting lobby area.Key Responsibilities:Provide excellent customer service to guests and...


  • Gatlinburg, Tennessee, United States EXPLORIA RESORTS Full time

    Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Gatlinburg Town Square by Exploria Resorts. As a key member of our front desk team, you will be responsible for providing exceptional guest experiences, handling tour registrations, and promoting our resort's services and...


  • Gatlinburg, Tennessee, United States Holiday Inn Club Vacations Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Specialist to join our team at Holiday Inn Club Vacations. As a key member of our front-of-house team, you will be responsible for providing exceptional guest experiences, ensuring seamless check-in and check-out processes, and maintaining a high level of customer satisfaction.Key...


  • Gatlinburg, Tennessee, United States Westgate Resorts Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Westgate Resorts. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.Key Responsibilities:Guest Check-In/Check-Out: Efficiently register guests,...


  • , TN, United States Fast Pace Health Full time

    Front Desk Coordinator Job DescriptionFast Pace Health is seeking a highly skilled and compassionate Front Desk Coordinator to provide exceptional patient care in a fast-paced medical office environment.Key Responsibilities:Maintain compliance with healthcare regulations and guidelinesGreet, register, and assist patients with a high level of professionalism...

  • Front Desk Ambassador

    2 weeks ago


    Gatlinburg, Tennessee, United States Westgate Resorts Full time

    Job Title: Front Desk AgentAt Westgate Resorts, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience for all.Key Responsibilities:Greet guests warmly and efficiently check-in...

  • Front Desk Associate

    2 weeks ago


    Gatlinburg, Tennessee, United States Margaritaville Resort Gatlinburg Full time

    Job Title: Guest Service RepresentativeAt Margaritaville Resort Gatlinburg, we are seeking a highly skilled Guest Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.Key Responsibilities:Greet and Assist Guests: Greet...

  • Front Desk Agent

    4 hours ago


    Gatlinburg, United States Westgate Resorts & Spa Full time

    We are looking for an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail contribute t Front Desk, Agent, Hotel

  • Front Desk Agent

    1 month ago


    Gatlinburg, United States Exploria Resorts Full time

    Are you passionate about delivering exceptional guest experiences? Join us as a Front Desk Agent at Gatlinburg Town Square by Exploria Resorts. In this role, you'll assist guests with tour registrations, handle premium gifting, and provide top-notch service with a friendly attitude. If you thrive in a fast-paced environment, and are dedicated to creating...

  • Front Desk Agent

    1 month ago


    Gatlinburg, United States Exploria Resorts Full time

    Are you passionate about delivering exceptional guest experiences? Join us as a Front Desk Agent at Gatlinburg Town Square by Exploria Resorts. In this role, you'll assist guests with tour registrations, handle premium gifting, and provide top-notch service with a friendly attitude. If you thrive in a fast-paced environment, and are dedicated to creating...

  • Front Desk Agent

    1 month ago


    Gatlinburg, United States EXPLORIA RESORTS Full time

    Are you passionate about delivering exceptional guest experiences? Join us as a Front Desk Agent at Gatlinburg Town Square by Exploria Resorts. In this role, you'll assist guests with tour registrations, handle premium gifting, and provide top-notch service with a friendly attitude. If you thrive in a fast-paced environment, and are dedicated to creating...

  • Front Desk Agent

    2 weeks ago


    Gatlinburg, United States EXPLORIA RESORTS Full time

    Are you passionate about delivering exceptional guest experiences? Join us as a Front Desk Agent at Gatlinburg Town Square by Exploria Resorts. In this role, you'll assist guests with tour registrations, handle premium gifting, and provide top-notch service with a friendly attitude. If you thrive in a fast-paced environment, and are dedicated to creating...


  • Gatlinburg, United States Westgate Resorts Full time

    Company DescriptionStarting pay rate: $19/ hour - Use our Daily Pay benefit and get access to your pay as you need it. $1,000 Sign-On Bonus is applicable only to new hires and rehires who have not been employed with Westgate within one year from their last day of employment. Adjacent to Great Smoky Mountains National Park, the most-visited national park in...


  • Gatlinburg, Tennessee, United States Westgate Resorts Full time

    Job Title: Front Desk AgentJoin Westgate Resorts as a Front Desk Agent and become an ambassador of hospitality, ensuring every guest's journey begins and ends with a positive and memorable impression of our resort.Key Responsibilities:Greet guests warmly upon arrival, facilitating smooth check-in proceduresEfficiently register guests, ensuring accurate...


  • Gatlinburg, Tennessee, United States Westgate Resorts Full time

    Job Title: Front Desk AgentAs a Front Desk Agent at Westgate Resorts, you will be the first point of contact for our guests, setting the tone for their entire stay. Your role will be to provide exceptional customer service, ensuring that every guest feels welcome and valued.Key Responsibilities:Greet guests warmly and efficiently check-in guests, ensuring...