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General Manager

2 months ago

Glendale, Arizona, United States Hawaiian Bros Stine Arizona Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant General Manager to lead our restaurant operations in Arizona. As a key member of our team, you will be responsible for ensuring the success of our restaurant by managing daily operations, supervising staff, and maintaining high standards of quality and customer service.

Key Responsibilities
  • Restaurant Operations
    • Manage daily restaurant operations, including inventory management, scheduling, and staff supervision.
    • Ensure compliance with company policies, procedures, and regulatory requirements.
    • Monitor and maintain high standards of quality, safety, and sanitation in the restaurant.
  • Staff Management
    • Supervise and develop a team of restaurant staff, including managers, servers, and kitchen staff.
    • Provide coaching, training, and feedback to staff to ensure they meet performance expectations.
    • Manage employee relations, including recruitment, hiring, and termination.
  • Customer Service
    • Ensure exceptional customer service standards are maintained at all times.
    • Monitor and address customer complaints and feedback.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Financial Management
    • Manage restaurant finances, including budgeting, forecasting, and financial reporting.
    • Monitor and control costs, including labor, inventory, and overhead expenses.
    • Develop and implement strategies to improve financial performance and profitability.
Requirements
  • 5+ years of experience in restaurant management, preferably in a fast-paced environment.
  • Proven track record of success in managing restaurant operations, staff, and finances.
  • Strong leadership and communication skills, with the ability to motivate and develop a team.
  • Excellent customer service skills, with a focus on delivering exceptional guest experiences.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.