Automotive Service Consultant

7 days ago


Lynn, Massachusetts, United States Pride Motor Group Full time
Pride Motor Group is seeking a motivated and customer-focused Service Advisor. The goal of this position is to assist customers with all their service needs, building loyalty and trust, and creating a positive experience. The ideal candidate will have excellent customer service skills and be able to engage and educate customers on repair work needed.

The successful candidate will be responsible for scheduling appointments, generating repair estimates, conducting post-repair follow-up, resolving customer complaints, and keeping customers updated on the status of their vehicle. They will also sell needed service work and offer financing options. A salary range of $45,000 - $65,000 per year, plus commission, is available for this role, depending on experience. Benefits include paid vacation and holidays, health insurance, company-paid life insurance, short and long-term disability insurance, and a 401(k) plan with company match.

A valid driver's license and satisfactory driving record are required for this position. The Pride Motor Group is an equal opportunity employer and welcomes applications from diverse candidates.

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