Pharmacy Manager
2 days ago
Job Summary:
As a Pharmacy Manager at Walgreens, you will be responsible for providing exceptional patient care and leading a team of pharmacists and technicians to deliver high-quality pharmacy services. You will be the face of our pharmacy, ensuring that patients receive accurate and timely medication dispensing, while also promoting health and wellness through education and counseling.
Key Responsibilities:
- Patient Experience:
- Engage patients by greeting them and offering assistance with products and services.
- Resolve patient issues in a timely manner and answer questions to ensure a positive patient experience.
- Model and share customer service best practices with all team members to deliver a distinctive and joyful patient experience.
- Operations:
- Counsel patients and answer questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products.
- Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.
- Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
- Leadership:
- Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws.
- Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision.
- Monitors and recognizes improvements in pharmacy staff by implementing rewards programs.
Requirements:
- BS in Pharmacy or Pharm D Degree from an accredited educational institution.
- Current pharmacist licensure in the states within the district.
- Certified Immunizer or willing to become an immunizer within 90 days of hire.
- At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing.
About Walgreens:
Walgreens is a leading pharmacy and healthcare company with a 170-year heritage of caring for communities. We are committed to creating more joyful lives through better health, and our pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services.
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