Front Desk Associate

2 days ago


Carlsbad, United States Equinox Full time
Job Title: Front Desk Associate

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a seamless experience.

Key Responsibilities:
  • Professionally greet members and guests, providing a warm and welcoming atmosphere
  • Scan membership IDs and answer phones in a professional manner
  • Respond to member questions, concerns, and discrepancies in a timely and efficient manner
  • Update member accounts as needed and maintain a clean and organized work area
  • Provide exceptional customer service to members, prospective members, and guests
  • Aid other departments with related tasks as needed
Requirements:
  • Minimum of 1 year of customer service experience
  • High school diploma or equivalent required
  • Reliable, professional, and computer literate
  • Ability to work a variety of shifts, including opening, closing, and mid-day shifts
  • Must be friendly, vibrant, and outgoing, with excellent communication skills
What We Offer:
  • Competitive salary and benefits package
  • Complimentary club membership
  • Perks and incentives with our products and services

At Equinox, we are passionate about high-performance living and are committed to providing our members with an exceptional experience. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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