Performance Improvement Manager

1 day ago


Tacoma WA USA, United States CommonSpirit Health Full time
Job Summary

This is a remote work opportunity from the Puget Sound area in the state of Washington. Support area will be Washington state hospitals. Local travel to Washington area hospitals will be 25% to 50% depending upon business need.

Job Responsibilities
  • Lead all aspects of workforce benchmarking and productivity for CommonSpirit Health.
  • Standardize a division's labor management based on National guidelines, data integrity, and optimal use of the productivity and benchmarking solutions for each facility.
  • Work closely with local, divisional, and national leadership teams to achieve operational knowledge of each facility and enhance working relationships with leadership.
  • Develop and implement a productivity strategy that supports the Operational Strategy to produce measurable financial improvements.
  • Participate at assigned Hospital, Market, or Division meetings, to provide information on productivity metrics, areas of opportunity, and proposed solutions to identified challenges.
  • Lead process improvement projects related to improving productivity within the Division by working with division, market, and hospital leadership.
  • Plan, organize, and lead initiatives required for the safe, efficient, and effective operation of departments and programs.
  • Develop performance standards, metrics, and operation procedures within the department that support the division strategy, policies, and procedures.
  • Create, teach, and implement processes, tools, educational materials that enable department leaders and teams to understand and interpret data and use the tools to improve productivity.
  • Understand and apply industry best practices, standards, and regulations related to productivity tools, financial analysis, auditing and reporting.
  • Ability to use MS Office tools and Google Drive (including Excel/Sheet, Word/Docs, PowerPoint/Slides, DataStudio/Looker) and other relevant tools to access/extract data in relational databases and maintain technical expertise.
  • Ability to understand, present and explain complex financial, clinical, and productivity data in a clear and understandable manner to local, Divisional, and National stakeholders.
  • Provide analytical support for benchmarking, productivity monitoring, tracking and reporting systems.
  • Ensure timely and accurate benchmarking audits, data submission, report generation and associated manager education regarding report interpretation and improvement opportunity identification.
  • Provide analytical support, training, and education of benchmarking and productivity systems and reports.
  • Provide key analysis and evaluation of a Division's performance to support operational improvement and other performance management efforts.
  • Partner with local, divisional, and national Finance, Accounting and other teams on labor budget process and assist in the development of productivity targets.
  • Lead the efforts in setting labor budgets at departmental level by utilizing productivity and benchmarking concepts; support local teams and the system director of labor management to finalized labor budgets in the set timeline.
Qualifications
  • Bachelor's Degree in Finance, Industrial Engineering or related field.
  • 3 years of experience in analytics, reporting and communication of data output to leaders. Experience with complex data analysis methods and information systems.
  • Must have Labor Productivity and Performance Improvement experience in healthcare or other industry.
  • Preferred/Desired: Experience working in the healthcare industry, Master's Degree in Business, Management Engineer, Finance, Industrial Engineer or related field, Project Management certification, Tech Savvy Data Analytics, Intermediate Level in Productivity Systems, Intermediate Access Level User, Technical finance skills, Intermediate Macro Level User.


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