Bilingual Customer Service Representative

2 weeks ago


Hobbs, New Mexico, United States Brundage Management Company, Inc. Full time
Sun Loan Company is a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico. We are seeking a reliable, ambitious, and exceptional Customer Service/Collections Loan Specialist to join our dynamic team. Our ideal candidate is goal-driven and eager to learn about consumer finance and start a fulfilling career. As a Customer Service/Collections Loan Specialist, you will be the face of Sun Loan, interacting daily with our customers both in-person and over the phone. We service our communities by offering installment loans to customers when they need it most, help to rebuild their credit and provide tax services during tax season. There are opportunities to earn bonuses by meeting team and store goals through business growth, increased sales and controlled delinquency. Key responsibilities include:

• Assess customer's loan needs and provide valuable solutions.
• Process new loans and manage communication regarding account status.
• Execute collection calls on overdue accounts.
• Generate new sales leads through marketing and community networking.

Hours of operation:

Monday - Thursday 8:30 am - 5:30 pm.
Fridays 8:30 am - 6:00 pm.
Saturdays 8:30 am -12:30 pm (Open the first and last Saturday of the month and 1⁄2 day off during the week with a Saturday schedule).
Some overtime may be required.
No Sundays
Minimal local travel may be required to attend team meetings (up to 5%)
Benefits:

• Low-Deductible and affordable Medical Plans including medical, dental and vision.
• Competitive salary: Determined by various factors, including but not limited to, location, skills, knowledge, competencies and experience.
• 401K with company match.
• Paid Time Off including Holidays, Vacation and Sick time.
• Bonus opportunities.
• Career development.
• Formal and Comprehensive Training Program.
At Sun Loan, we value our employees and invest in their growth. If you are ready to be part of a company that recognizes and rewards your potential, then apply today and embark on a fulfilling career journey.

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