Customer Service Representative
1 month ago
Penn National Gaming
**Job Summary**
As a Front Desk Agent at Penn National Gaming, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure a seamless and enjoyable experience for our visitors.
**Key Responsibilities**
* Provide friendly and efficient service to guests during check-in and check-out procedures
* Make and confirm reservations, and assist guests with problems or questions
* Obtain necessary information to guarantee rooms
* Answer all reservation inquiries according to established guidelines
* Accurately enter all reservations into the computer system according to department policy and procedure
* Provide information to guests regarding local services and events
**What We Offer**
* A dynamic and fast-paced work environment
* Opportunities for career growth and development
* A competitive salary and benefits package
**Requirements**
* Excellent communication and interpersonal skills
* Ability to work in a team environment
* Strong problem-solving and analytical skills
**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
**Hiring Immediately**
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