Overnight Guest Services Staff
2 weeks ago
Position:
Night Reception Team Member
Company:
Glastonburyopportunities
Job Overview:
We are seeking a dedicated individual to join our team as a Night Reception Team Member. This role is essential in providing exceptional service to our guests during the evening hours. You will be the first point of contact for guests arriving at our establishment, ensuring a warm welcome and a smooth check-in process.
Key Responsibilities:
- Greet guests upon arrival and assist with the check-in process.
- Provide information about the facilities and services available.
- Address guest inquiries and resolve any issues that may arise during their stay.
- Maintain a clean and organized reception area.
- Collaborate with other team members to ensure a seamless experience for guests.
Requirements:
- Recent experience in a customer service role is essential.
- Strong communication skills and a friendly demeanor.
- Ability to work flexible hours, including nights and weekends.
- A commitment to providing excellent service and ensuring guest satisfaction.
Work Schedule:
- 37 hours per week with flexible working hours.
Location:
- Various locations in the Glastonbury area.
We look forward to welcoming a new member to our team who is passionate about providing outstanding service.
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