Customer Service Leader Assistant

4 weeks ago


Lumberton, North Carolina, United States Food Lion Full time
Job Description

We are seeking a highly skilled and motivated Customer Service Leader to join our Food Lion team. As a key member of our front-end team, you will be responsible for providing exceptional customer service, ensuring that every customer leaves the store with a positive experience.

Key Responsibilities:

  • Provide fast, easy, flexible, and friendly service to customers while achieving Food Lion customer service standards.
  • Assist in maintaining standards according to the Front End Standard Practice Manual, maximizing sales through excellent customer service.
  • Perform various tasks such as greeting customers, unloading groceries, checking prices, and handling payments.
  • Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers.

Requirements:

  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to perform the technical requirements of cashier and service center.

Salary Estimate: $40,000 - $60,000 per year, depending on location and experience.



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