Student Assistant

1 week ago


Sacramento, California, United States University Enterprises Full time
Job Title: Student Assistant - IT Service Center

We are seeking a highly motivated and detail-oriented Student Assistant to join our IT Service Center team. As a Student Assistant, you will provide exceptional customer service and technical support to our customers, while gaining valuable experience in the field of information technology.

Job Summary:

The Student Assistant will assist with the daily administrative and supportive duties of the IT Service Center, including processing customer service requests, service management activities, monitoring IT applications and networks, and supporting IT staff with the implementation of projects related to the IT Service Center.

Responsibilities:
  • Provide technical support to customers via phone, email, and in-person
  • Process customer service requests and service management activities
  • Monitor IT applications and networks for issues and report any problems to the IT staff
  • Assist IT staff with the implementation of projects related to the IT Service Center
  • Perform other duties as assigned by the IT Supervisor
Requirements:
  • Must be a college student attending classes during the regular term at one of the accredited colleges or universities on our affiliation list
  • Must be enrolled in at least six-semester units or nine quarter units for undergraduate students; four-semester units or six quarter units for graduate students
  • Must have a declared major that matches the major(s) listed in the job posting
  • Must be available to work a minimum of 10 hours per week
Preferred Qualifications:
  • Experience with office software (e.g. Microsoft Word)
  • Familiarity with desktop and laptop computers
  • Comfortable with mobile device technology (e.g. cellular phones)
Working Conditions:

Work is performed in person in an office environment. Telework is not authorized.

Application Instructions:

Please complete all fields of the employment application. Include your educational history in the Educational Experience section and any employment history in the Employment Experience section of our application. In addition to your resume, please upload the following documents:

  • List of References
  • Schedule of Availability (Shift Preference and Hours Available to Work Per Week)

Apply by: September 29, 2024


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