Shift Operations Manager
4 weeks ago
Imagine a workplace where you can thrive in a fast-paced environment, providing exceptional guest service and leading a team to success. As a Shift Leader at Spanish Springs Lanes, you'll be responsible for ensuring a great in-center experience for our guests, while also managing center operations and maintaining high standards.
Key Responsibilities:
Keep standards high by working directly with the center's management team to ensure exemplary guest service is being followed 100% of the time.
Be a great resource for guests, providing information on programs, promotions, pricing, and specials in a friendly and courteous manner.
Answer phones in a professional and pleasant manner, taking reservations and addressing guest complaints with patience and professionalism.
Assign open lanes and track their availability, preparing for leagues and ensuring they start on time.
Maintain cash control procedures, including prep and transport of daily deposits, as well as opening and closing cash procedures.
Requirements:
High school diploma (bachelor's degree preferred)
Strong communication skills and ability to work effectively in a team environment
Ability to thrive in a fast-paced environment and adapt to changing situations
Commitment to providing exceptional guest service and maintaining high standards
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Operations Manager
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Restaurant Operations Manager
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Restaurant Operations Manager
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Restaurant Operations Manager
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Restaurant Operations Manager
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Pizzeria Operations Manager
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Business Operations Manager
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Restaurant Operations Manager
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