Care Coordination Specialist

1 month ago


Gig Harbor Washington, United States CommonSpirit Health Full time
About the Role

CommonSpirit Health is seeking a highly skilled Care Coordination Assistant to join our team. As a Care Coordination Assistant, you will play a critical role in supporting the Clinical Care Coordination team in managing post-acute care referrals, communicating with patients and families, and ensuring continuity of care.

Key Responsibilities
  • Manage timely post-acute care referrals to assist with length of stay management and mitigation of denials.
  • Communicate and collaborate with interdisciplinary teams, patients, and families to facilitate care progression.
  • Ensure post-acute follow-up appointments for identified patients to assist with readmission prevention and ensuring continuity of care.
  • Deliver required patient notifications and letters, and obtain patient or family signatures on required documentation as needed to meet regulatory compliance.
  • Manage transportation referrals as requested.
  • Comply with confidentiality policies, HIPAA regulations, and organizational standards when transmitting protected patient information to external agencies and vendors as needed for placement, payment or referral.
  • Ensure compliance with hospital policies, standards of practice, applicable Federal or State regulations pertaining to their role, and contribute to the identification of opportunities for process improvement.
Requirements
  • Associate (two-year) Degree in Business/Health-Related field or High School Diploma with Medical Assistant or Certified Nursing Assistant certificate or experience in a healthcare setting.
  • Medical terminology certificate or ability to pass medical terminology test required.
  • At least 3 years previous experience in health care, care coordination, utilization review, discharge planning or similar healthcare setting is required.
  • Experience supporting clinicians in demanding and fast-paced patient care environments.
  • Intermediate to advanced computer skills required to include Microsoft Office and/or Google Workspace applications including Word, Docs, Excel, Sheets, typing, and data entry skills.


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