Pharmacy Operations Manager
4 weeks ago
Key Responsibilities:
- Oversee day-to-day pharmacy operations, ensuring efficient workflow and positive patient experience.
- Supervise pharmacy technicians and cashiers, providing guidance and support as needed.
- Manage pharmacy systems, including patient and drug information processing.
- Develop and implement training programs for pharmacy technicians.
- Lead performance management, including discipline and termination decisions.
- Engage with customers, resolving complaints and providing excellent service.
- Collaborate with pharmacy manager to analyze and improve pharmacy financials, operational quality, and customer service.
Requirements:
- High School Diploma or equivalent.
- PTCB or ExCPT certification (except in Puerto Rico).
- One year of work experience as a pharmacy technician in a retail or hospital setting.
- Fluency in reading, writing, and speaking English (except in Puerto Rico).
- Ability to work flexible schedule, including evening and weekend hours.
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