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Customer Service Cashier

2 months ago

Andover, Kansas, United States Honda of Tomball Full time
About the Role

We are seeking a highly skilled and detail-oriented Cashier/Receptionist to join our team at Honda of Tomball. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a high level of accuracy in all aspects of your work.

Key Responsibilities
  • Calculate customers' bills using our dealership's computer system
  • Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket
  • Make change accurately and issue receipts to customers
  • Answer phones and direct consumers to the proper department and follow up in a timely manner
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
  • Operate switchboard telephone system
  • Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time customers spend on hold
  • Assist managers with various clerical duties as needed
  • Be friendly, professional, courteous, and efficient when working with all customers and employees
  • Familiarize yourself with department structures and internal procedures for assisting customers efficiently
Requirements
  • Experience with Microsoft Office suite is a plus
  • Available to work flexible hours on weeknights and weekends
  • Ability to communicate customers' interests, needs, and requests to management and sales personnel
  • Professional personal appearance
  • Clean driving record
About Us

Honda of Tomball is a leading automotive dealership in the area, committed to providing exceptional customer service and a wide range of services to our customers. We are a team of dedicated professionals who work together to achieve our goals and provide a positive experience for our customers.