Tournament Technology Associate Engineer
6 days ago
Join our team as a Tournament Technology Associate Engineer at the United States Bowling Congress in Arlington, Texas
**Estimated Salary:** $70,000 - $90,000 per year.
**Job Summary:**
This role involves analyzing and resolving computer hardware, software, and network communication problems using diagnostic software and technical troubleshooting processes. You will support internal and external users and serve as the Information Technology (IT) help desk for USBC Tournament operations.
**Key Responsibilities:
- Troubleshoot and resolve OS, application, hardware, and printer issues on personal computers and workstations.
- Manage user network, email, and iSeries accounts.
- Perform PC installs, moves, adds, and changes.
- Build and maintain desktop and laptop images.
**Requirements:
- Two years of help desk/desktop experience emphasizing IT-related issues/incidents research and resolution.
- Working knowledge of printer hardware, network cabling, and Audio/Video systems.
- Excellent customer service skills.
- Must be able to juggle and meet multiple priorities and deadlines.
**Compensation and Benefits:**
We offer a competitive salary and a comprehensive benefits package, including health, medical, FSA, HSA, dental, vision, life, 401(k) + match, PTO, holiday pay, and more.
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