Patient Services Representative

4 weeks ago


Springfield, Pennsylvania, United States Childrens Dental Health Full time
Job Summary

We are seeking a motivated and customer-oriented Patient Services Representative to join our team in providing top-notch dental care to our patients.

Responsibilities
  • Provide welcoming, prompt, and respectful customer service to patients and families upon arrival and dismissal.
  • Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized.
  • Filing and scanning medical documents and office forms as directed.
  • Verifying all patient demographic, health, pharmacy, and insurance information.
  • Schedule and confirm patient appointments.
  • Cleaning the front office work area and other maintenance assignments as directed.
Qualifications
  • Motivated and willing to learn on the job.
  • Experience working in the front desk area of a medical/dental practice preferred.
  • Strong customer service skills; ability to communicate well.
  • Demonstrated desire to work with children in a pediatric setting.
  • Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines.
What We Offer
  • Medical and Vision Insurance: You're eligible starting the first month after you join.
  • Dental Coverage: Enjoy this benefit with $0 premium.
  • 401(k) Plan with Company Match: We help you plan for your future with our matching program.
  • Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
  • Employee Referral Program: Earn rewards for bringing talented individuals to our team.
  • Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
  • Pet Insurance: We understand the importance of furry family members too.
  • Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
  • Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.


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