Business Analyst

5 days ago

Olympia, Washington, United States Administrative Office of the Courts, WA Full time
Job Title: Business Analyst - Blake Refund Program

We are seeking a highly motivated and qualified Business Analyst to join our team at the Administrative Office of the Courts (AOC) in Olympia, Washington. The successful candidate will work closely with stakeholders to elicit and document business requirements, provide expert systems analysis services, and assist with quality assurance for statewide systems that support all levels of Washington courts.

Key Responsibilities:
  • Plan, schedule, and lead the management of requirements for complex solutions.
  • Elicit business requirements from internal and external subject matter experts.
  • Serve as a liaison between stakeholders and technical personnel to ensure that business needs are clearly defined, understood, and translated into technical solutions.
  • Translate business requirements into user stories, use cases, and acceptance criteria.
  • Develop and maintain requirements documentation.
  • Develop and maintain requirements traceability matrices for requirement management and re-use.
  • Analyze requirements for completeness and testability.
  • Review test results to confirm that test acceptance criteria have been met.
  • Provide consultation to project stakeholders.
  • Conduct intensive, in-depth systems analysis for new or enhancements for small to large and highly complex applications and systems.
  • Carry out analysis, review, and interpretation of existing case management system reports, make recommendations for enhancements of existing reports, and creation of new reports to assist the courts.
  • Recommend enhancements to court business processes.
  • Perform research that includes source document and accounting report analyses, business process review, including steps to reproduce results in the process of identifying issues and initiating resolution.
Requirements:
  • Master's degree in computer science, information systems, or related technical/business discipline with one year of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions.
  • OR Bachelor's degree in computer science, information systems, or related technical/business discipline and four years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions.
  • OR Associate's degree in computer science, information systems, or related technical/business discipline and six years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions.
  • OR Eight years of information technology experience which includes three years of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions.
Preferred Qualifications:
  • Ability to identify and analyze patterns, trends, and root causes in data sets.
  • Ability to understand data schemas, data models, data reporting, and data platforms.
  • Experience with and/or knowledge of Washington State court accounting.
  • Washington State court experience or understanding.
  • Experience using database platforms such as SQL to perform work duties, run reports, create data queries, and analyze data.
  • Clear and effective written and verbal communication skills.
  • High comfort level working with remote communication tools.
  • Excellent interpersonal skills, including patience, diplomacy, and ability to negotiate.
  • Ability to prioritize effectively, demonstrate excellent time management skills, and coordinate with team members.
  • Ability to multi-task and meet urgent deadlines while maintaining regular responsibilities and workload.
How to Apply:

To be considered for this position, please submit your application, resume, and a letter of interest describing how you meet the specific qualifications for the position.

We are an equal opportunity employer and do not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental, or sensory disability, use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law.

We offer a competitive compensation package, including health, dental, and vision plans, retirement plan options, deferred compensation plan, paid time off, paid basic life insurance policy, and long-term disability insurance.

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