Executive Director of Hospitality
3 weeks ago
We are seeking a highly skilled and experienced General Manager to lead our team at the Delta Sky Lounge in MCI Airport. As a key member of our Compass Group USA team, you will be responsible for maintaining the highest standards of quality, service, and customer satisfaction.
Key Responsibilities:- Lead a team of engaged and motivated employees, providing ongoing training and development opportunities to drive performance and guest satisfaction.
- Manage food costs while ensuring the highest quality standards, maintaining compliance with company and client policies and procedures.
- Establish and maintain good rapport with staff, clients, guests, and other departments, promoting a culture of consistency and exceptional guest service.
- Manage purchasing and inventory controls, assist with menu planning in consultation with chefs, and ensure knowledge of HACCP controls and proper storage and use of food.
- Bachelor's degree or equivalent professional experience.
- 5+ years of upscale food service experience, including several years at the management level.
- Experience in personnel management, including hiring, supervision, evaluation, and succession planning.
- Proven track record of achieving company goals in compliance with company/client policies and procedures.
- Excellent leadership and organizational skills, with a laser focus on the details.
- Demonstrated success with performance management, with a leadership style that delivers results through an impactful and engaged team.
- Effective problem-solving and conflict-management skills, with the ability to multi-task and stay on task in a fast-paced environment.
- Experience in food purchasing, food costs, and inventory control, with the ability to create budgets, flash reports, financial targets, and forecasts.
- Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports.
- Must be knowledgeable on HACCP controls and proper storage and use of food, with the ability to monitor compliance with health and fire regulations.
- Exceptional business etiquette and client relations, with a strong commitment to personal integrity and ethical behavior.
- Business systems savvy, with proficiency in MS Office and reporting and planning tools.
- ServSafe or Department of Health certification is a plus.
Eurest maintains a drug-free workplace and offers a comprehensive benefits package, including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, and commuter benefits.
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Executive Director of Hospitality
4 weeks ago
Kansas City, Missouri, United States Compass Group USA Full timeGeneral Manager OpportunityWe are seeking a highly skilled and experienced General Manager to lead our team at the Delta Sky Lounge in MCI Airport. As a key member of our Compass Group USA team, you will be responsible for maintaining the highest standards of service and quality while driving business growth and profitability.Key Responsibilities:Lead a...
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Executive Director of Hospitality
4 weeks ago
Kansas City, Missouri, United States Compass Group USA Full timeGeneral Manager OpportunityWe are seeking a highly skilled and experienced General Manager to lead our team at the Delta Sky Lounge in MCI Airport. As a key member of our Compass Group USA team, you will be responsible for maintaining the highest standards of quality and service while driving business growth and profitability.Key Responsibilities:Lead a...
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Executive Director of Hospitality
4 weeks ago
Kansas City, Missouri, United States Compass Group USA Full timeGeneral Manager Opportunity at Compass Group USAWe are seeking a highly skilled and experienced General Manager to lead our team at the Delta Sky Lounge in MCI Airport. As a key member of our Compass Group USA team, you will be responsible for maintaining the highest standards of quality, service, and customer satisfaction.Key Responsibilities:Lead a team of...
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Executive Director of Hospitality
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Kansas City, Missouri, United States Compass Group USA Full timeJob Title: General ManagerWe are seeking a highly skilled and experienced General Manager to lead our team at the Delta Sky Lounge in MCI Airport. As a General Manager, you will be responsible for maintaining the highest standards of quality and service while ensuring the financial performance of the lounge.Key Responsibilities:Lead a team of engaged and...
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