Plumbing Service Call Coordinator

5 days ago


Salem, Oregon, United States Mr. Rooter Corporation Full time

**Job Title:** Plumbing Service Call Coordinator

We are currently hiring for a Plumbing Service Call Coordinator to join our team at Mr. Rooter Corporation. As a key member of our plumbing services team, you will be responsible for coordinating service calls and providing exceptional customer service. This role requires strong organizational skills, attention to detail, and excellent communication skills.

The ideal candidate will have experience in inbound and outbound call taking, as well as basic computer skills. You will also possess the ability to work well under pressure, think quickly, and handle fast-paced situations. Additionally, you will be able to provide exceptional customer service, ensuring that customers feel valued and respected.

We offer a competitive salary of $17.00 - $20.00 per hour, along with benefits such as medical, dental & vision after 60 days, 40 hours paid time off after 90 days, and IRA with company matching after 6 months.

**Job Responsibilities:**

  • Coordinate service calls and schedule appointments for customers.
  • Provide exceptional customer service, responding to customer requests and resolving issues promptly.
  • Work closely with service technicians to ensure efficient and effective service delivery.
  • Maintain accurate records and data entry.


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