Service Desk Coordinator
3 weeks ago
We are seeking a highly skilled and customer-focused individual to join our team as a Service Desk Coordinator. This role involves managing customer interactions, resolving issues, and maintaining accurate records.
The successful candidate will have excellent communication skills, both verbal and written, and be able to work effectively in a fast-paced environment. They will also possess strong problem-solving skills and be able to multitask with ease.
Responsibilities:
- Managing customer interactions
- Resolving customer complaints and issues
- Maintaining accurate records and reports
- Providing excellent customer service
Requirements:
- High school diploma or equivalent required
- 2+ years of experience in customer service or sales preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
Benefits:
- Salary range: $42,000 - $52,000 per year
- Benefits package including medical, dental, and vision insurance
- 401(k) plan with company match
- Opportunities for career advancement
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