Cloud Operations and Customer Support Specialist
4 weeks ago
As a Cloud Operations and Customer Support Engineer at General Dynamics Information Technology, you will play a critical role in delivering cutting-edge cloud solutions to our clients. Your expertise in cloud operations and customer support will enable you to tailor innovative solutions to meet the unique needs of our clients.
With a strong focus on operational efficiency and customer support, you will be instrumental in maintaining and enhancing our cloud infrastructure. You will work collaboratively with various engineering teams to support user consumption of applications in the cloud in a sophisticated enterprise environment.
Key Responsibilities:
- Proactively manage and maintain cloud infrastructure to ensure high availability and performance.
- Respond to and resolve customer issues, providing top-tier technical support and customer service.
- Collaborate with engineering teams to support user consumption of applications in the cloud.
- Engage in application monitoring to identify and address application performance or availability issues.
- Continuously monitor supporting application infrastructure to identify and report on scalability and performance issues.
- Develop and maintain comprehensive documentation for application support procedures.
What You'll Need to Succeed:
- Bachelor's Degree in the IT field or related technical discipline.
- 5+ years of experience in IT, with a strong focus on cloud operations and customer support.
- Proficiency with AWS cloud services and infrastructure management.
- Exceptional troubleshooting and problem-solving skills.
- Experience in providing customer-focused technical support.
- Knowledge of Linux distributions (e.g., RedHat, CentOS).
- Familiarity with DevOps practices, Agile/Scrum methodologies, and continuous integration tools.
- Excellent communication and collaboration abilities.
-
St Louis, Missouri, United States General Dynamics Information Technology Full timeJob Title: Cloud Operations and Technical Support SpecialistJob Summary:We are seeking a highly skilled Cloud Operations and Technical Support Specialist to join our team at General Dynamics Information Technology. As a Cloud Operations and Technical Support Specialist, you will be responsible for delivering high-quality cloud solutions to our clients,...
-
Cloud DevOps Engineer
3 weeks ago
St Louis, Missouri, United States Phoenix Operations Group Full timeJob SummaryWe are seeking a highly motivated and experienced Cloud DevOps Engineer to join our team at Phoenix Operations Group. As a Cloud DevOps Engineer, you will be responsible for designing, implementing, and maintaining a secure and efficient DevSecOps pipeline for mission-critical software applications on AWS GovCloud, SC2S, and C2S platforms.Key...
-
Cloud DevOps Engineer
4 weeks ago
St Louis, Missouri, United States Phoenix Operations Group Full timeJob Title: Cloud DevOps EngineerPhoenix Operations Group is seeking a highly motivated Cloud DevOps Engineer to join our Agile engineering team. As a key member of our team, you will be responsible for designing and implementing a DevSecOps pipeline for mission-critical software applications using AWS and CI/CD technologies.Key Responsibilities:Design and...
-
AWS Cloud Migration Specialist
3 weeks ago
St Louis, Missouri, United States PLANIT Group Full timeAbout the Role:We are seeking an experienced AWS Cloud Migration Specialist to join our team at PlanIT Group. As a key member of our cloud team, you will be responsible for designing and implementing cloud systems infrastructure, focusing on orchestration, security, availability, and performance.Responsibilities:Aiding with the rapid delivery of cloud...
-
Cloud DevOps Engineer
4 weeks ago
St Louis, Missouri, United States Phoenix Operations Group Full timeJob Title: Cloud DevOps EngineerPhoenix Operations Group is seeking a highly motivated Cloud DevOps Engineer to join our team. As a key member of our engineering team, you will be responsible for designing, implementing, and maintaining a scalable and secure DevOps pipeline for our mission-critical software applications.Key Responsibilities:Design and...
-
St Louis, Missouri, United States IT Partners,Inc Full timeJob Title: Cloud Administrator for Cloud Architecture and OperationsJob Summary:ITP is seeking a Cloud Administrator to support the transition of a critical application into the government, commercial or hybrid cloud. The Cloud Administrator will support the onboarding, provisioning and maintaining all cloud resources as defined by the design and...
-
Cloud Engineer
3 weeks ago
St Louis, Missouri, United States Chenega Corporation Full timeJob SummaryChenega Corporation is seeking a highly skilled Cloud Engineer to support large-scale government operations by leveraging cutting-edge technology. The ideal candidate will have experience with multi-cloud DevOps capabilities, including AWS cloud environments and Continuous Integration/Continuous Delivery (CI/CD) pipelines.Key ResponsibilitiesLead...
-
Cloud Engineer
4 weeks ago
St Louis, Missouri, United States INflow Federal Full timeAbout the RoleINflow Federal is seeking a highly skilled Cloud and DevOps Engineer to join our team. As a key member of our engineering team, you will be responsible for designing and implementing cloud-based solutions for our government clients.As a Cloud and DevOps Engineer, you will work closely with our development team to ensure the smooth operation of...
-
Desktop Support Specialist in Holt, Michigan
4 weeks ago
St Louis, Missouri, United States Virtual Service Operations Full timeOpportunity:Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in Holt, Michigan.In this role, you will be responsible for providing workstation software break-fix support, IMAC - PC install, moves, adds, and changes, image loads, asset recovery, asset tagging,...
-
Cloud Architect
3 weeks ago
St Louis, Missouri, United States Leidos Full timeJob SummaryLeidos is seeking a highly skilled Cloud Architect to provide technical leadership for FS2's Aeronautical Task Order in support of the National Geospatial-Intelligence Agency (NGA). The ideal candidate will have a background in successfully collaborating with various customers and stakeholders, helping to bridge the communication gap between...
-
Cloud Infrastructure Specialist
4 weeks ago
St Louis, Missouri, United States Hire Talent Full timeJob Summary:The client supports key business lines related to financial management for the federal government. As a Contract Site Reliability Engineer, you will report to a Manager and be part of a team that provides software engineering services to a forecasting system owned by the client.This role will assist with designing and enhancing existing...
-
Senior DevOps Engineer
4 weeks ago
St Louis, Missouri, United States Gigster Full timeCloud Infrastructure SpecialistGigster is seeking a highly skilled Cloud Infrastructure Specialist to join our Talent Network. As a Senior DevOps Engineer, you will design, implement, and maintain our cloud infrastructure and services, ensuring optimal performance, cost, and scalability.Responsibilities:Design and implement CI/CD pipelines for efficient code...
-
AWS Cloud Operations Engineer
4 weeks ago
St Louis, Missouri, United States Syntricate Technologies Full timeJob Description:The Cloud Operations Engineer is responsible for managing, monitoring, and optimizing cloud-based infrastructure, applications, and services. This role ensures the smooth functioning of cloud environments by handling tasks such as resource provisioning, configuration management, deployment, automation, and incident response.Key...
-
Technical Support Specialist
3 weeks ago
St Louis, Missouri, United States Oracle Full timeJob SummaryOracle is seeking a highly skilled Technical Support Specialist to provide first-line on-site field system support to customers and field personnel. The ideal candidate will have a strong understanding of hardware, software, and networking technologies.Key ResponsibilitiesProvide technical support and service programs to customers and field...
-
Technical Support Specialist
4 weeks ago
St Louis, Missouri, United States Oracle Full timeJob SummaryOracle is seeking a highly skilled Technical Support Specialist to provide on-site and remote field system support to customers and field personnel. The ideal candidate will have a strong background in hardware, software, and networking, with excellent problem-solving skills and a commitment to delivering exceptional customer service.Key...
-
Customer Technical Support Specialist
4 weeks ago
St Louis, Missouri, United States LaunchPointPEO Full timeJob Title: Customer Technical Support SpecialistJob Summary: LaunchPoint PEO is a professional employer organization that works with other companies to handle their Human Resources functions, including benefits, payroll, and recruiting, to enable them to better focus on their company missions. We are seeking a Customer Technical Support Specialist to join...
-
AWS Cloud Infrastructure Specialist
2 weeks ago
St Louis, Missouri, United States YASH Technologies Full timeWe are seeking a highly skilled AWS Cloud Infrastructure Specialist to join our team at YASH Technologies. This role involves designing and implementing scalable, secure, and efficient cloud infrastructure solutions using Amazon Web Services (AWS).Key ResponsibilitiesDesign and Implement Cloud InfrastructureCreate and maintain infrastructure as code (IaC)...
-
Technical Support Specialist
4 weeks ago
St Louis, Missouri, United States Oracle Full timeJob SummaryOracle is seeking a highly skilled Field Support Specialist 3 to provide technical support and service programs to customers and field personnel on-site at customers or remotely. The ideal candidate will have a strong background in hardware, software, and networking, with excellent problem-solving skills and a commitment to delivering high-quality...
-
Cloud Reliability Engineer
4 weeks ago
St Louis, Missouri, United States Insight Global Full timeInsight Global is seeking a Cloud Reliability Engineer to join a Federal client's team in St. Louis, MO. This team supports the U.S. Department of the Treasury in key business lines related to financial management for the federal government.As a Cloud Reliability Engineer, you will report to a Manager and be part of a team that provides software engineering...
-
Cloud Infrastructure Architect
4 weeks ago
St Louis, Missouri, United States Eateam Full timeJob DescriptionThe Sr. Cloud Engineer/Architect will be responsible for designing, migrating, developing, implementing, and managing cloud infrastructure in alignment with the company's strategy. Key Responsibilities include:Design and implement cloud infrastructure solutions and operations, ensuring alignment with strategic goals.Perform configuration...