Van Support Specialist
3 weeks ago
The Van Guide will work closely with the Tour Guide and clients to deliver an exceptional customer experience while on the road.
Key Responsibilities:
- Safely support the Tour Guide and motorcycle groups while providing exceptional customer service.
- Work closely with the Tour Guide and Tours Department to deliver a seamless experience for clients.
- Communicate with customers/clients via email, telephone, and face-to-face as needed.
- Load and unload customer luggage, tour supplies, and spare motorcycles from the support vehicle.
- Ensure all necessary tools, coolers, first aid kits, and equipment are present and in good working condition.
- Assist the Tour Guide in researching routes, businesses, attractions, and national parks to enhance the group's experience.
- Monitor and track all expenses charged to the company credit card and petty cash.
Requirements:
- Smart phone/apps for communication.
Working at J.C. BROMOC Corp., you will have the opportunity to work with a dynamic team and contribute to delivering exceptional customer experiences.
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