Van Support Specialist

1 month ago


Hawthorne, California, United States J.C. BROMOC Corp. Full time
J.C. BROMOC Corp. is seeking a skilled Van Guide to join our team. As a key member of our Tours department, you will work closely with our Tour Guides and clients to deliver exceptional customer experiences on guided motorcycle tours. Your primary responsibility will be to safely support the Tour Guide and motorcycle groups while ensuring the well-being of our clients. This will involve driving the support vehicle, loading and unloading luggage and supplies, and maintaining the vehicle's equipment and tools. You will also be responsible for communicating with clients and assisting the Tour Guide with research and expense tracking. If you have a passion for delivering outstanding customer service and working in a fast-paced team environment, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Safely support the Tour Guide and motorcycle groups while delivering exceptional customer service.
* Work closely with the Tour Guide and Tours Department to deliver the optimal experience for clients.
* Communicate with clients as needed, using a smartphone and apps.
* Load and unload customer luggage, tour supplies, and spare motorcycles from the support vehicle.
* Maintain the support vehicle's equipment, tools, and coolers.
* Assist the Tour Guide with research and expense tracking.

**Requirements:**

* A smart phone and apps for communication.
* Ability to work in a fast-paced team environment.
* Excellent customer service skills.
* Ability to maintain a safe and organized work environment.

**What We Offer:**

* Competitive salary and benefits package.
* Opportunities for professional growth and development.
* Collaborative and dynamic work environment.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity.

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