Customer Service Representative

1 month ago


Mayfield Heights, Ohio, United States KMAC Enterprises Full time

About the Role:

We're seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you'll be responsible for ensuring that every customer has a positive experience at our restaurant.

Main Responsibilities:

  • Greeting Customers: You'll be the first point of contact for our customers, so it's essential that you're friendly, welcoming, and have excellent communication skills.
  • Taking and Ringing Up Orders: You'll be responsible for taking orders from customers and accurately processing payments.
  • Food Preparation and Storage: You'll help prepare and store food ingredients, assemble food and beverage orders, and maintain a clean and safe work environment.

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and as part of a team
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system


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