Technical Support Specialist

3 weeks ago


Lexington, North Carolina, United States Jackson Hewitt Full time

Job Summary: We are seeking a highly skilled Field Support Technician to join our team at Jackson Hewitt. As a Field Support Technician, you will be responsible for assisting with the setup and teardown of kiosk furniture, computers, and technology.

Key Responsibilities:

  • Assist with the setup and teardown of kiosk furniture, computers, and technology using hand tools.
  • Perform tasks including driving a moving truck, carrying equipment into the location, setting up kiosk, and location maintenance.
  • Meet deadlines to ensure office locations meet the brand/marketing appearance standards.
  • Assist in maintaining a clean and inviting workplace, which may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.

Requirements:

  • Ability to work independently and as part of a team.
  • Excellent communication and problem-solving skills.
  • Ability to lift and move equipment as needed.

About Jackson Hewitt: Jackson Hewitt is a leading provider of tax preparation and financial services. We are committed to providing our customers with exceptional service and support.



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