IT Support Specialist

17 hours ago


Hartford, Connecticut, United States Hire IT People Inc Full time
Job Overview

We are seeking an experienced and highly skilled IT Support Specialist to join our team at Hire IT People, Inc. This is a long-term opportunity to work with a leading IT staffing company, providing support to various government agencies, Fortune 500 companies, and mid-market organizations across the healthcare, insurance, retail, and state/government sectors.

About the Role

This IT Support Specialist position is responsible for delivering exceptional customer service and technical support to our clients. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.

The estimated salary for this role is $45,000 - $65,000 per year, depending on experience.

Key Responsibilities
  • Greet and welcome visitors with a positive attitude, ensuring a warm and hospitable environment.
  • Answer and direct incoming calls promptly and professionally, transferring to appropriate personnel or taking messages as necessary.
  • Manage inquiries via phone, email, and in-person, providing accurate information or directing to the appropriate resources.
  • Maintain the reception area, ensuring it is tidy, presentable, and stocked with necessary supplies.
  • Schedule appointments and manage calendars for meetings and conference rooms.
  • Coordinate and assist with administrative tasks, such as sorting mail, filing documents, and data entry.
  • Assist with basic clerical duties, including photocopying, scanning, and faxing.
  • Monitor and maintain office security by following procedures and controlling access via the reception desk.
  • Assist with special projects and tasks as assigned by management or other team members.
About Us

Hire IT People, Inc. provides full-time and contractual IT staffing nationwide. Our client base includes several governments and state agencies, Fortune 500 companies, and leading mid-market companies in various industries.

Why Choose Us?

We offer a unique opportunity to work with a cutting-edge recruitment tool that minimizes the complexities of hiring and reaching the right talent. Our extensive candidate network includes thousands of qualified professionals in our database and targeted networks.


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