Customer Service Representative
1 week ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities- Customer Interaction
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and helpful information to customers regarding our services and products.
- Service Request Management
- Manage service requests from customers, including creating and assigning work orders to technicians.
- Communicate with customers to gather information and provide updates on the status of their service requests.
- Administrative Tasks
- Perform administrative tasks, such as data entry and billing, to ensure accurate and timely processing of service requests.
- Maintain accurate records and reports to track customer interactions and service request status.
- Education and Experience
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Skills and Abilities
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Basic computer skills and knowledge of software applications.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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Customer Service Representative
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