Luxury Retail Sales Associate
2 weeks ago
About La Maison Longchamp
La Maison Longchamp is a renowned luxury fashion brand based in Paris, France. With a rich history and a commitment to excellence, we are seeking a highly skilled Luxury Retail Sales Associate to join our team.
Job Summary
We are looking for a talented and experienced sales professional to join our team as a Luxury Retail Sales Associate. In this role, you will be responsible for generating sales, maintaining product knowledge, and providing exceptional customer service.
Key Responsibilities
- Generate and maximize sales through effective client persuasion and product knowledge.
- Maintain extensive knowledge of products and merchandise care.
- Stay updated on new items, customer service guidelines, and store policies.
- Develop and manage client books to foster long-term relationships.
- Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention.
- Gift wrap and bag items for customers.
- Assist with mailings, answer phones, and process phone orders.
- Contribute to floor moves, merchandising, and display efforts.
- Support processing and replenishing of merchandise.
- Tag merchandise as needed, not limited to sales periods.
- Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping.
Requirements
- Three plus years of high-end retail, boutique, or sales experience.
- High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education.
- Proficient in inventory management, customer sales, and merchandising.
- Skilled in POS transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports, following Cegid Manual guidelines.
- Proficient in UPS System for shipment preparation and processing.
- Familiar with Microsoft Excel, Outlook, and Word for basic office tasks.
Benefits
- Company-paid Life and AD&D insurance after 30 days of hire.
- 401k Retirement Plan with company match.
- Gym Reimbursement.
- PTO days.
- Bonus eligibility.
- Local management and a family-run business where your work will be recognized.
Working Environment
La Maison Longchamp offers a dynamic and supportive working environment, with opportunities for professional growth and development. If you are a motivated and experienced sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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