Luxury Retail Sales Associate

4 weeks ago


Tampa, Florida, United States Longchamp USA Inc Full time
Job Overview

Luxury Retail Sales Associate - La Maison Longchamp

La Maison Longchamp is a renowned international fashion brand seeking a skilled Luxury Retail Sales Associate to join its team. As a representative of the brand, you will be responsible for providing exceptional customer service, generating sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Generate and maximize sales through effective client persuasion and product knowledge.
  • Maintain extensive knowledge of products and merchandise care, including new items and customer service guidelines.
  • Develop and manage client books to foster long-term relationships and drive sales.
  • Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention.
  • Assist with mailings, answer phones, and process phone orders.
  • Contribute to floor moves, merchandising, and display efforts.
  • Support processing and replenishing of merchandise.
  • Tag merchandise as needed, not limited to sales periods.
  • Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping.
Requirements
  • Three plus years of high-end retail, boutique, or sales experience.
  • High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education.
  • Proficient in inventory management, customer sales, and merchandising.
  • Skilled in POS transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports, following Cegid Manual guidelines.
  • Proficient in UPS System for shipment preparation and processing.
  • Familiar with Microsoft Excel, Outlook, and Word for basic office tasks.


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