Sales Support Associate III

3 weeks ago


Tampa, Florida, United States Tapestry Full time

Sales Support Associate Job Description

The Sales Support Associate role is a vital part of the store's overall success and efficiency, requiring direct attention to our brand commitment when servicing our customers.

Key responsibilities include greeting customers with a smile and offering assistance, interacting genuinely and naturally with customers, and reading cues to determine their needs.

Additional tasks include maintaining accuracy when operating POS, organizing and cleaning the cash wrap, and suggesting multiple add-ons and selling gift cards.

Key Skills and Qualifications

  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Basic computer skills, including knowledge of cash register systems
  • Ability to lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds

Requirements

  • 1-3 years of previous retail experience, preferably in a luxury retail service environment
  • High school diploma or equivalent; college degree preferred

Working Conditions

The Sales Support Associate will work in a retail environment, interacting with customers and colleagues, and will be required to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days.

Equal Opportunity Employer

Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people.


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