Medical Appointment Specialist

4 weeks ago


Louisville, Kentucky, United States Baptist Health System KY & IN Full time
Become a Part of Baptist Health System

Are you enthusiastic about customer support and dedicated to enhancing patient experiences? We invite you to explore a rewarding position within our Patient Connection Hub.

Position Overview:

Baptist Health is seeking committed professionals to join our advanced healthcare call center team. In this role, you will manage appointment scheduling, address patient inquiries, and deliver exceptional customer service.

  • Thrive in a dynamic call center atmosphere
  • Coordinate appointments and ensure precise record-keeping
  • Assist with patient and provider inquiries
  • Exhibit outstanding communication abilities
  • Show empathy and dedication to patient welfare
Essential Qualifications:
  • High School Diploma or equivalent
  • Proficient computer skills
  • Completion of a background check and drug screening is mandatory
Desirable Attributes:
  • Previous experience in a medical office or call center
  • Familiarity with scheduling and pre-registration processes

If you are seeking a fulfilling career in the healthcare sector, consider joining Baptist Health System.



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